04.07 Vol.9 No.4

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       Integrated Strategies, Bottom-Line Results

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CRAIG PARK, FSMPS, Associate AIA, CSI, has been active in the building industry for more than 20 years.  He has held leadership roles in design, project management, marketing, business development, strategic planning, and operations.  He has worked for both small and large firms, in both design consulting and contracting practices.  Craig has directed firms ranging from 25 people to 650, spanning a single office to 25 branches, generating from $2M to $200M in annual revenues. 

    Park's experience includes developing successful strategies for communication, marketing and business development, and project and service delivery.   His technical background comes from developing award-winning multi-modal communication solutions for clients in business, education, government, and private and public institutions.  Craig served as the communication technology consultant for the Getty Center, Stanford University, Bank of America, Coca-Cola, IBM, among more than 1,000 projects during his career.  His technical work was recognized by the International Communications Industries Association (ICIA) with awards for Distinguished Achievement in Systems and Facilities Design for Varian Associates Headquarters (1992) and Apple Computer’s R&D Auditorium (1994), and he was named Educator 2000 by the National Systems Contractors Association (NSCA).

    He holds a BS in Architecture from California State Polytechnic University, San Luis Obispo (1978), and has completed continued learning in Microprocessor Technology at New York University (1980) and in Leadership at the Advanced Management Institute for Architecture and Engineering in San Francisco (1994).  A true believer in life long learning, Craig regularly attends programs designed to provide the latest thinking on all aspects of business practice.

    He is recognized by the Society for Marketing Professional Services (SMPS) as both a Fellow (FSMPS) and a Certified Professional Service Marketer (CPSM).  Craig served as SMPS National President in 2002/2003.  He was honored by the national Society as Chapter President of the Year in 1995, and by the San Francisco/Bay Area Chapter in 2005 with the William B. Hankinson Founder's Lifetime Achievement Award

    Craig is an Associate member of the American Institute of Architects (AIA), a professional member of the Construction Specifications Institute (CSI), the Construction Writers of America (CWA), the National Systems Contractors Association (NSCA), and the Architectural Foundation Los Angeles (AFLA). Craig also served on the national Board of the ICIA from 1993-2000.   He was a founding member of the NSCA Consultant's Council, and the founding Chair of the ICIA’s Independent Consultants Council.

    Craig is the author of Design. Market. Grow!: Building an Enduring Practice through Expertise, Excellence and Experience (SMPS, 2003), and was a contributing author for the SMPS Marketing Handbook for Design and Construction Professionals (Building News, 2000).  He is a featured writer and columnist in the technology industry’s leading trade journal, Systems Contractor News ("Virtuality"), and columnist on technology for the SMPS Marketer ("NextEdge").  His writing has also appeared in the SMPS Marketer, PSMA Authority, Los Angeles Business Journal, Orange County Business Journal, and his work and ideas have been featured in Architectural Record, Interiors, California AIA’s quarterly journal, ArcCA, and the building industry website, ArchNewsNow.

    Craig is a frequent presenter at building industry events.  He has presented programs on marketing, technology and management to the AIA, International Facilities Management Association (IFMA), Institute of Business Designers (IBD), NSCA, International Interior Design Association (IIDA), and SMPS, among others.    

Acknowledgements:

None of the accomplishments in my career would have been possible without the teaching and encouragement I received from some of the technology industry's true leaders, including Hubert Wilke ("Mr. AV, and a true marketing genius) and  Robert Nissen (the best understanding of "process" I ever met).  Equally influential are some of the late "greats" including Edwin Hodder (for his practical and pragmatic realism, Irving Wood (the greatest sound system engineer I have known, and one of the truly "nice guys"), and Raymond Wadsworth (the "Master" of technology enabled communication). 

     The professional guidance that came from the mentoring of Patrick Bell, Lou Marines, Bill Truby, Margaret Spalding, Dr. Susan Harris, Kay Godwin, Gwendolyn Powell-Todd and all the SMPS Fellows cannot be underestimated.  The teaching and wise counsel of Susan Shippey and Marta Monahan have been invaluable.  And I count myself fortunate for the interest and input from my closest friends: Scott Lindsay, Jerry Siebum, Mike Reilly, Mike Savage and Barbara Barry. 

      The influence and experience gained from all of these personal and professional contacts, and the inspirations and motivations of those elusive muses who have crossed my path, have made a difference in my life beyond expression.     And nothing is more important to me today than the support and love I receive so unconditionally from my son, Trevor, and my dearest, Cherri.   Thank you all.

 

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